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Content
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THE COMMUNICATION PROCESS |
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COMMUNICATION STYLES |
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AVOIDING AMBIGUITY AND MISUNDERSTANDING |
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NON VERBAL COMMUNICATION-BODY LANGUAGE |
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WRITTEN COMMUNICATION |
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QUESTIONING AND LISTENING SKILLS |
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THE POWER OF DESCRIPTIVE LANGUAGE |
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HOW VOICE AND SPEECH ENHANCE COMMUNICATIONS |
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UNDERSTANDING THE NEEDS OF THE RECIEVER |
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PROJECTING A CONFIDENT AND ASSERTIVE IMAGE TO OTHERS |
This course
is conducted on a group training basis only and is not available as a scheduled
course.
Click here
to enquire further
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COMMUNICATION SKILLS
2 DAYS
(Conducted on group basis only) |
Description
The ability to communicate effectively is one of the most sought after skills in business today and frequently identified as a prerequisite for management selection and advancement. The focus of the training here is on the verbal and interactive skills required to convey a message in a clear and concise manner and with the appropriate level of confidence and self-assuredness.
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Who will benefit: |
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Anybody
performing a job that requires
them to communicate in a clear
and
concise manner and in particular those
whose performance
is judged on the
actions and reactions of others.
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